We have always prided ourselves on thorough sanitation and hygiene practices. We are very fortunate that our housekeepers, Antonia and Jose have each worked with us for more than 15 years, and have earned 5/5 from TripAdvisor for Cleanliness. Never-the-less, in addition to the stringent health standards we have always adhered to, we have added additional operational procedures to ensure the safety and well-being of all our guests during your stay. We wear face masks during all person-to-person interactions at the inn, as well as provide complimentary face masks sanitizer wipes in each room for our guests. We have temporarily closed the main building to avoid gatherings in the public the spaces and now offer secure contactless check in. Below you will find additional precautionary measures we have implemented.
Social Distancing at Its Finest – Save 20% Now!
Get all the perks of an Airbnb style vacation with the beauty and comfort of our upscale bed and breakfast. Save an additional 20% off our lowest available rates thru May 2021. Stay safe and comfortable at our #1 rated boutique hotel on TripAdvisor with:
- Contactless check-in direct to your room
- Self-service access to housekeeping amenities
- Welcome basket and stocked Keurig coffeemaker in your room
- Flexible booking policies
Discounted rates are automatically shown when booking online. Masks are provided and required around the property. Breakfast is not included and the main inn common areas, including the BYOB bar, are currently closed.
Enjoy Our Enhanced Cleaning Standards
We have focused our attention on enhancing routine cleaning in preparation, with more proactive and preventative measures in place. We remain committed to upholding the highest standards of cleanliness and have taken an extra level of sanitary precautions so you can feel at ease during your stay. The below effective response measures are helping us continue to provide a safe and clean environment for all:
- Rooms are thoroughly cleaned and disinfected between each guest – as always!
- Towels and linens are sanitized in a high-temperature wash – as always!
- Toiletries are individually wrapped and replaced between each guest – as always!
- Hand sanitizer is provided in your room, along with masks to use while on property
- Our staff receives daily temperature checks before starting work and wear masks
Flexible Policies and Intentional Transparency
These are uncertain times and safety is a two-way street. Hampton Terrace is our home and we live among our guests. You have our assurance that we will go the extra mile to keep our guests and our own family safe. We know that this virus may peak and ebb and it is hard to make plans. If, at any time, you feel that safety is a concern and you would like to back out of your reservation, we will be happy to offer a (1) postponement, a (2) substitute gift card for the value of your deposit, or (3) a 100% refund. Reservations can be changed or cancelled up to 24-hrs in advance without penalty.
Conversely, in the event of spikes in the area, we also may feel it prudent to close temporarily, delay opening, or make adjustments around the inn. In those cases, we promise complete transparency and the same options to postpone or cancel. We are all in this together, as they say.
We’re Here for You!
Do you have any questions for us or want to chat before booking your stay? Our dedicated staff would love to discuss your upcoming trip with you. Whether it be answering questions about our enhanced cleaning routines or helping you fill your itinerary with fun and safe activities, we’re here for you! Call (413) 637-1773 or email firstname.lastname@example.org to contact us today. Get updates and connect with us on our Facebook page or Instagram page too.